APA Style
Coombs, T., Holladay, S, J.
(2010).
The handbook of crisis communication
.
Malden, MA:
Wiley-Blackwell.
MLA Style
Coombs, Timothy., Holladay, Sherry, J..
"The handbook of crisis communication".
Malden, MA:
Wiley-Blackwell,
2010.
E-Book.